UK startup Inntelo AI has raised over £500,000 in pre-seed funding to scale its AI Concierge platform, which uses conversational AI to automate and streamline hotel guest services. Backed by Haatch, the British Business Bank, and others, the platform is already being adopted by major hotel brands like Radisson and Wyndham.
Backed by Haatch and British Business Bank, Inntelo AI aims to revolutionise hotel operations and guest experiences with conversational and agentic AI.
Inntelo AI, a promising UK-based tech startup, has raised over £500,000 in pre-seed funding to accelerate the launch and commercial growth of its AI Concierge platform. The investment round was led by venture capital firm Haatch, in partnership with the British Business Bank, and included participation from Look AI Ventures.
The AI Concierge platform is designed to enhance the hotel guest experience through conversational and agentic AI, automating requests made via WhatsApp or phone. These requests are instantly converted into actionable tasks that are routed to the appropriate hotel teams—housekeeping, maintenance, food service, spa, and beyond—boosting operational efficiency and responsiveness.
Several hotels, including properties under renowned global brands Radisson and Wyndham, have already implemented Inntelo’s AI solution, signalling early validation and demand for smart, AI-driven guest services in the hospitality sector.
“Hospitality’s AI transformation must be led from within the industry,” said Asif Alidina, Co-Founder and CEO of Inntelo AI. “Too often, hotels struggle with tech adoption because solutions lack operational insight. Having worked in hospitality for over a decade, we understand what it takes to build tech that truly serves hotel teams and guests.”
Alidina emphasised the broader vision for Inntelo: “We’re not just building for hotels—we’re laying the groundwork for AI-driven change across the wider real estate and service industries. This funding allows us to move faster toward that future.”
Fred Soneya, Co-Founder and General Partner at Haatch, echoed the platform’s potential:
“Inntelo AI checks all the boxes for a high-growth, high-impact startup—deep industry knowledge, a clear market need, and a scalable product. We’re proud to support a team that’s poised to redefine the hotel experience through smart automation.”
