AI startup Liberate secures $50 million funding at a $300 million valuation to revolutionize insurance workflows with advanced automation tools.
Liberate, a fast-growing AI startup focused on insurance automation, has raised $50 million in fresh funding to expand its intelligent agent technology across global insurance carriers and agencies. The Series B round, led by Battery Ventures, values the San Francisco–based company at $300 million post-money and includes participation from Canapi Ventures, Redpoint Ventures, Eclipse, and Commerce Ventures.
The funding comes at a critical time for the insurance industry, which has been grappling with rising operational costs, legacy systems, and intense competition. According to a recent Deloitte report, global premium growth in the non-life segment is expected to slow through 2026, prompting insurers to seek innovative ways to improve efficiency.
Liberate aims to meet that challenge head-on by embedding AI automation directly into the core of insurance operations — not just as an add-on, but as a full-scale transformation engine.
How Liberate’s AI Is Changing the Insurance Game
Founded in 2022 by Amrish Singh, Ryan Eldridge, and Jason St. Pierre, Liberate builds intelligent systems designed specifically for property and casualty insurers. Its technology automates processes across sales, service, and claims, helping insurers work faster and smarter.
At the customer-facing end, Liberate’s voice AI assistant, called Nicole, handles inbound and outbound calls to sell policies and manage service requests. Behind the scenes, a network of reasoning-based AI agents connects to insurers’ existing platforms, gathers context, and executes complex workflows — all without human intervention.
Unlike traditional chatbots, Liberate’s agents complete end-to-end tasks, such as quoting policies, processing claims, and updating endorsements. They can also interact with customers through SMS and email, creating a seamless, omnichannel experience.
“Insurance companies want to grow, but they’re not able to do so,” said CEO Amrish Singh. “It’s the status quo where the opportunity is.”
Performance That Speaks Volumes
Liberate’s AI systems have already delivered impressive results, helping clients boost sales by 15% and cut costs by 23%. The company now serves over 60 customers, primarily focusing on the top 100 carriers and agencies that represent nearly 80% of the U.S. property and casualty market.
Over the past year, Liberate’s automation scale has exploded — from 10,000 monthly automations to 1.3 million automated resolutions. In one case, hurricane claim response times dropped from 30 hours to just 30 seconds.
To ensure reliability and compliance, Liberate employs a monitoring tool called Supervisor, which oversees all AI interactions and flags potential issues for human review.
“The advantage of serving one industry and mastering a few core use cases is that we can put a lot more guardrails in place,” Singh noted.
Investors Back Deeper AI Integration
Investors see Liberate as a major player in reshaping insurance workflows. Marcus Ryu, general partner at Battery Ventures and former executive at Guidewire Software, highlighted that Liberate goes beyond simple automation:
“Mapping the process, modeling it, and making sure all systems connections are robust — that’s what Liberate is doing. It’s not just about communication, it’s about completing the task.”
Ryu will join Liberate’s board as the company uses the new funding to expand its AI reasoning capabilities and deploy more agentic systems across insurers worldwide.
With $72 million raised to date and a 50-person team, Liberate is positioning itself as the AI backbone of modern insurance, enabling 24/7 sales and claims operations that never sleep.
